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8x8, Inc. provides contact center, voice, video, chat, and enterprise-class application programmable interface (API) solutions worldwide. The company offers 8x8 Work, a unified communications-as-a-service solution that enable collaboration and business continuity across voice, video, chat, and messaging; and 8x8 Contact Center is a cloud-based contact center-as-a-service solution that customer engagement across voice, chat, email, and digital channels. It also provides 8x8 Engage, which extends digital engagement tools to non-traditional customer-facing employeessales, field service, financeenabling to deliver AI-informed customer experiences at desk, in the field or on the go; 8x8 Communications as a Service, a communications-as-a-service solutions that allow businesses to embed communications directly into digital experiences via communications APIs, including voice, SMS, rich messaging services, and additional digital and social channels; and solutions for Microsoft team users. The company markets its services through digital marketing, in-person and virtual events, peer reference and advocacy programs, localized and regional advertising, and partner and co-marketing initiatives. It serves small business, mid-market, enterprise customers, government agencies, and other organizations. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
5-year financial trends. Figures in USD millions.
Latest fiscal year: 2025
Year-by-year revenue, profitability, and cash flow (USD millions, last 10 years)
| Year | Revenue | EBITDA | Net Profit | FCF | ROE | Rev Growth 1Y | NP Growth 1Y |
|---|---|---|---|---|---|---|---|
| 2025 | $715M | $44M | $-27M | $50M | -22.3% | -1.9% | - |
| 2024 | $729M | $23M | $-68M | $62M | -66.3% | -2.0% | - |
| 2023 | $744M | $9M | $-73M | $34M | -73.2% | 16.6% | - |
| 2022 | $638M | $-105M | $-175M | $10M | -96.2% | - | - |
Income statement, balance sheet, and cash flow as reported
Consolidated Figures in USD Millions.
| Metric | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Total Revenue | 638.13 | 743.94 | 728.71 | 715.07 |
| Cost Of Revenue | 247.56 | 241.47 | 224.91 | 229.80 |
| Gross Profit | 390.57 | 502.46 | 503.80 | 485.27 |
| Operating Expense | 544.71 | 562.38 | 520.37 | 470.08 |
| Operating Income | -154.14 | -59.91 | -16.57 | 15.19 |
| EBITDA | -104.54 | 9.22 | 23.06 | 44.01 |
| EBIT | -153.09 | -43.06 | -24.13 | 4.79 |
| Pretax Income | -175.77 | -70.34 | -63.95 | -24.06 |
| Tax Provision | -0.39 | 2.81 | 3.64 | 3.15 |
| Net Income | -175.38 | -73.14 | -67.59 | -27.21 |
| Net Income Common Stockholders | -175.38 | -73.14 | -67.59 | -27.21 |
| Total Expenses | 792.27 | 803.85 | 745.27 | 699.88 |
| Interest Expense | 22.68 | 27.27 | 39.82 | 28.86 |
| Interest Income | 0 | 1.95 | 3.98 | 3.32 |
| Research And Development | 112.39 | 142.49 | 136.22 | 123.21 |
| Selling General And Administration | 432.33 | 419.88 | 384.15 | 346.87 |
| Normalized EBITDA | -105.38 | -5.18 | 33.86 | 54.11 |
| Normalized Income | -176.22 | -84.52 | -59.06 | -19.23 |
| Basic EPS | -1.55 | -0.63 | -0.56 | -0.21 |
| Diluted EPS | -1.55 | -0.63 | -0.56 | -0.21 |
| Tax Effect Of Unusual Items | 0 | 3.02 | -2.27 | -2.12 |
| Tax Rate For Calcs | 0 | 0.21 | 0.21 | 0.21 |
| Total Unusual Items | 0.84 | 14.40 | -10.80 | -10.10 |
| Total Unusual Items Excluding Goodwill | 0.84 | 14.40 | -10.80 | -10.10 |
| Net Income From Continuing Operation Net Minority Interest | -175.38 | -73.14 | -67.59 | -27.21 |
| Reconciled Depreciation | 48.55 | 52.28 | 47.18 | 39.22 |
| Reconciled Cost Of Revenue | 247.56 | 241.47 | 224.91 | 229.80 |
| Net Interest Income | -22.68 | -25.33 | -35.85 | -25.54 |
| Net Income From Continuing And Discontinued Operation | -175.38 | -73.14 | -67.59 | -27.21 |
| Total Operating Income As Reported | -154.14 | -66.29 | -27.60 | 15.19 |
| Diluted Average Shares | 113.35 | 115.96 | 121.11 | 129.77 |
| Basic Average Shares | 113.35 | 115.96 | 121.11 | 129.77 |
| Diluted NI Availto Com Stockholders | -175.38 | -73.14 | -67.59 | -27.21 |
| Net Income Including Noncontrolling Interests | -175.38 | -73.14 | -67.59 | -27.21 |
| Net Income Continuous Operations | -175.38 | -73.14 | -67.59 | -27.21 |
| Other Income Expense | 1.05 | 14.90 | -11.53 | -13.72 |
| Other Non Operating Income Expenses | 0.21 | 0.50 | -0.73 | -3.62 |
| Special Income Charges | -0.07 | 13.99 | -12.98 | -12.32 |
| Gain On Sale Of Ppe | -0.07 | 1.82 | -0.18 | 0 |
| Other Special Charges | 0 | -18.55 | 1.77 | 12.32 |
| Impairment Of Capital Assets | 0 | 6.38 | 11.03 | 0 |
| Gain On Sale Of Security | 0.91 | 0.42 | 2.18 | 2.23 |
| Net Non Operating Interest Income Expense | -22.68 | -25.33 | -35.85 | -25.54 |
| Interest Expense Non Operating | 22.68 | 27.27 | 39.82 | 28.86 |
| Interest Income Non Operating | 0 | 1.95 | 3.98 | 3.32 |
| Selling And Marketing Expense | 314.22 | 311.88 | 271.94 | 264.46 |
| General And Administrative Expense | 118.10 | 108 | 112.21 | 82.41 |
| Other Gand A | 118.10 | 108 | 112.21 | 82.41 |
| Salaries And Wages | 87.14 | 47.19 | 0 | 0 |
| Operating Revenue | 602.36 | 710.04 | 700.58 | 692.92 |
Technology sector peers, ranked by market cap
| Company | Ticker | Market Cap | P/E | P/B | ROE | EV/EBITDA |
|---|---|---|---|---|---|---|
| 8x8, Inc.this co. | EGHT | $254M | - | 1.77 | -22.3% | 14.50 |
| Methode Electronics, Inc. | MEI | $271M | - | 0.40 | -9.0% | 12.89 |
| Conduent Incorporated | CNDT | $265M | - | 0.39 | -24.8% | 18.79 |
| Asure Software, Inc. | ASUR | $264M | - | 1.31 | -6.6% | 17.27 |
| Backblaze, Inc. | BLZE | $251M | - | 2.95 | -30.8% |
| -48.22 |
| Bakkt, Inc. | BKKT | $240M | - | 1.78 | -95.1% | -1.84 |
| Inseego Corp. | INSG | $240M | - | -56.24 | -20.7% | 43.80 |
| Blaize Holdings, Inc. | BZAI | $234M | - | 5.97 | -530.5% | -2.12 |
| M-tron Industries, Inc. | MPTI | $233M | 24.96 | 3.42 | 13.4% | 18.05 |
| Peer Median | - | 24.96 | 1.54 | -22.8% | 15.08 | |