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8x8, Inc. provides contact center, voice, video, chat, and enterprise-class application programmable interface (API) solutions worldwide. The company offers 8x8 Work, a unified communications-as-a-service solution that enable collaboration and business continuity across voice, video, chat, and messaging; and 8x8 Contact Center is a cloud-based contact center-as-a-service solution that customer engagement across voice, chat, email, and digital channels. It also provides 8x8 Engage, which extends digital engagement tools to non-traditional customer-facing employeessales, field service, financeenabling to deliver AI-informed customer experiences at desk, in the field or on the go; 8x8 Communications as a Service, a communications-as-a-service solutions that allow businesses to embed communications directly into digital experiences via communications APIs, including voice, SMS, rich messaging services, and additional digital and social channels; and solutions for Microsoft team users. The company markets its services through digital marketing, in-person and virtual events, peer reference and advocacy programs, localized and regional advertising, and partner and co-marketing initiatives. It serves small business, mid-market, enterprise customers, government agencies, and other organizations. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
5-year financial trends. Figures in USD millions.
Latest fiscal year: 2026
Year-by-year revenue, profitability, and cash flow (USD millions, last 10 years)
| Year | Revenue | EBITDA | Net Profit | FCF | ROE | Rev Growth 1Y | NP Growth 1Y |
|---|---|---|---|---|---|---|---|
| 2026 | $736M | $54M | $2M | $40M | 1.1% | 2.9% | -106.1% |
| 2025 | $715M | $44M | $-27M | $50M | -22.3% | -1.9% | -59.7% |
| 2024 | $729M | $23M | $-68M | $62M | -66.3% | -2.0% | -7.6% |
| 2023 | $744M | $9M | $-73M | $34M | -73.2% | - | - |
| 2022 | - | - | - |
Income statement, balance sheet, and cash flow as reported
Consolidated Figures in USD Millions.
| Metric | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|
| Total Revenue | - | 743.94 | 728.70 | 715.07 | 735.75 |
| Operating Revenue | - | 710.04 | 700.58 | 692.92 | 715.26 |
| Cost Of Revenue | - | 241.48 | 224.90 | 229.80 | 260.70 |
| Gross Profit | - | 502.46 | 503.80 | 485.27 | 475.05 |
| Operating Expense | - | 562.38 | 520.37 | 470.08 | 456.11 |
| Research And Development | - | 142.49 | 136.22 | 123.21 | 112.98 |
| Selling General And Administration | - | 419.88 | 384.15 | 346.87 | 343.13 |
| Total Expenses | - | 803.85 | 745.27 | 699.88 | 716.81 |
| Operating Income | - | -59.91 | -16.57 | 15.19 | 18.94 |
| Total Operating Income As Reported | - | -66.29 | -27.60 | 15.19 | 18.94 |
| EBITDA | - | 9.22 | 23.06 | 44.01 | 53.56 |
| Normalized EBITDA | - | -5.18 | 33.86 | 54.11 | 52.84 |
| EBIT | - | -43.06 | -24.13 | 4.79 | 21.29 |
| Interest Income | - | 1.95 | 3.98 | 3.32 | 1.93 |
| Interest Expense | - | 27.27 | 39.82 | 28.86 | 17.76 |
| Net Interest Income | - | -25.33 | -35.85 | -25.54 | -15.84 |
| Other Non Operating Income Expenses | - | 0.50 | -0.73 | -3.62 | -0.29 |
| Other Income Expense | - | 14.90 | -11.53 | -13.72 | 0.42 |
| Interest Income Non Operating | - | 1.95 | 3.98 | 3.32 | 1.93 |
| Interest Expense Non Operating | - | 27.27 | 39.82 | 28.86 | 17.76 |
| Net Non Operating Interest Income Expense | - | -25.33 | -35.85 | -25.54 | -15.84 |
| Pretax Income | - | -70.34 | -63.95 | -24.06 | 3.53 |
| Tax Provision | - | 2.81 | 3.64 | 3.15 | 1.88 |
| Tax Rate For Calcs | - | 0 | 0 | 0 | 0 |
| Tax Effect Of Unusual Items | - | 3.02 | -2.27 | -2.12 | 0.29 |
| Net Income Continuous Operations | - | -73.14 | -67.59 | -27.21 | 1.65 |
| Net Income From Continuing And Discontinued Operation | - | -73.14 | -67.59 | -27.21 | 1.65 |
| Net Income From Continuing Operation Net Minority Interest | - | -73.14 | -67.59 | -27.21 | 1.65 |
| Net Income | - | -73.14 | -67.59 | -27.21 | 1.65 |
| Net Income Common Stockholders | - | -73.14 | -67.59 | -27.21 | 1.65 |
| Net Income Including Noncontrolling Interests | - | -73.14 | -67.59 | -27.21 | 1.65 |
| Normalized Income | - | -84.52 | -59.06 | -19.23 | 1.22 |
| Diluted NI Availto Com Stockholders | - | -73.14 | -67.59 | -27.21 | 1.65 |
| Basic Average Shares | - | 115.96 | 121.11 | 129.77 | 137.67 |
| Diluted Average Shares | - | 115.96 | 121.11 | 129.77 | 142.63 |
| Reconciled Depreciation | - | 52.28 | 47.18 | 39.22 | 32.27 |
| Reconciled Cost Of Revenue | - | 241.48 | 224.90 | 229.80 | 260.70 |
| Total Unusual Items | - | 14.40 | -10.80 | -10.10 | 0.72 |
| Total Unusual Items Excluding Goodwill | - | 14.40 | -10.80 | -10.10 | 0.72 |
| Special Income Charges | - | 13.99 | -12.98 | -12.32 | -0.15 |
| Other Special Charges | - | -18.55 | 1.77 | 12.32 | 0.15 |
| Impairment Of Capital Assets | - | 6.38 | 11.03 | 0 | 0 |
| Gain On Sale Of Security | - | 0.42 | 2.18 | 2.22 | 0.86 |
| General And Administrative Expense | - | 108 | 112.21 | 82.41 | 90.72 |
| Other Gand A | - | 108 | 112.21 | 82.41 | 90.72 |
| Salaries And Wages | 87.14 | 47.19 | - | - | - |
| Gain On Sale Of Ppe | - | 1.82 | -0.18 | 0 | 0 |
| Selling And Marketing Expense | - | 311.88 | 271.94 | 264.46 | 252.40 |
Technology sector peers, ranked by market cap
| Company | Ticker | Market Cap | P/E | P/B | ROE | EV/EBITDA |
|---|---|---|---|---|---|---|
| 8x8, Inc.this co. | EGHT | $289M | 175.63 | 1.97 | 1.1% | 10.59 |
| Digimarc Corporation | DMRC | $321M | -9.93 | 7.99 | -80.4% | -12.81 |
| Unisys Corporation | UIS | $315M | -0.93 | -1.11 | 120.2% | -5.58 |
| BK Technologies Corporation | BKTI | $311M | 22.96 | 6.95 | 30.3% | 16.30 |
| TechTarget, Inc. | TTGT | $306M | - | 0.51 |
| - |
| - |
| - |
| - |
| -169.6% |
| - |
| The Hackett Group, Inc. | HCKT | $279M | 21.54 | 4.09 | 19.0% | 11.80 |
| Asure Software, Inc. | ASUR | $261M | -19.88 | 1.32 | -6.6% | 15.09 |
| Conduent Incorporated | CNDT | $259M | -1.52 | 0.38 | -24.8% | 10.57 |
| Blaize Holdings, Inc. | BZAI | $258M | -1.24 | 6.60 | -530.5% | -2.37 |
| Peer Median | - | -1.24 | 2.71 | -15.7% | 10.57 | |