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Equiscale · Syntellia LLC
Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company's software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company's Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
Rule-based from financial data. Not advice.
5-year financial trends. Figures in USD millions.
Latest fiscal year: 2025
Year-by-year revenue, profitability, and cash flow (USD millions, last 10 years)
| Year | Revenue | EBITDA | Net Profit | FCF | ROE | Rev Growth 1Y | NP Growth 1Y |
|---|---|---|---|---|---|---|---|
| 2025 | $839M | $39M | $184M | $221M | 17.8% | 16.4% | -292.6% |
| 2024 | $720M | $-110M | $-95M | $146M | -8.4% | 20.8% | -30.6% |
| 2023 | $596M | $-158M | $-137M | $78M | -12.8% | 19.8% | -40.8% |
| 2022 | $498M | $-222M | $-232M | $-15M | -22.1% | - | - |
| 2021 | - | - |
Income statement, balance sheet, and cash flow as reported
Consolidated Figures in USD Millions.
| Metric | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Total Revenue | - | 498 | 596.43 | 720.42 | 838.81 |
| Operating Revenue | - | 498 | 596.43 | 720.42 | 838.81 |
| Cost Of Revenue | - | 95.77 | 103.37 | 113.33 | 126.14 |
| Gross Profit | - | 402.23 | 493.06 | 607.09 | 712.66 |
| Operating Expense | - | 635.60 | 663.24 | 736.04 | 699.05 |
| Research And Development | - | 135.54 | 137.76 | 164.59 | 163.21 |
| Selling General And Administration | - | 500.06 | 525.48 | 571.45 | 535.85 |
| Total Expenses | - | 731.37 | 766.60 | 849.37 | 825.20 |
| Operating Income | - | -233.37 | -170.17 | -128.95 | 13.61 |
| Total Operating Income As Reported | - | -233.37 | -170.17 | -138.61 | 13.20 |
| EBITDA | - | -221.87 | -158.03 | -109.53 | 39.47 |
| Normalized EBITDA | - | -221.87 | -158.03 | -99.87 | 39.87 |
| EBIT | - | -233.37 | -170.17 | -128.95 | 13.61 |
| Interest Income | - | 14.77 | 45.90 | 51.70 | 38.18 |
| Net Interest Income | - | 12.58 | 45.90 | 51.70 | 38.18 |
| Other Non Operating Income Expenses | - | -2.19 | 0.51 | -3.92 | 1.90 |
| Other Income Expense | - | -2.19 | 0.51 | -13.59 | 1.49 |
| Interest Income Non Operating | - | 14.77 | 45.90 | 51.70 | 38.18 |
| Net Non Operating Interest Income Expense | - | 12.58 | 45.90 | 51.70 | 38.18 |
| Pretax Income | - | -220.79 | -123.77 | -90.84 | 53.28 |
| Tax Provision | - | 11.34 | 13.67 | 4.53 | -130.44 |
| Tax Rate For Calcs | - | 0 | 0 | 0 | 0 |
| Tax Effect Of Unusual Items | - | 0 | 0 | -2.03 | -0.09 |
| Net Income Continuous Operations | - | -232.13 | -137.44 | -95.37 | 183.72 |
| Net Income From Continuing And Discontinued Operation | - | -232.13 | -137.44 | -95.37 | 183.72 |
| Net Income From Continuing Operation Net Minority Interest | - | -232.13 | -137.44 | -95.37 | 183.72 |
| Net Income | - | -232.13 | -137.44 | -95.37 | 183.72 |
| Net Income Common Stockholders | - | -232.13 | -137.44 | -95.37 | 183.72 |
| Net Income Including Noncontrolling Interests | - | -232.13 | -137.44 | -95.37 | 183.72 |
| Normalized Income | - | -232.13 | -137.44 | -87.73 | 184.04 |
| Diluted NI Availto Com Stockholders | - | -232.13 | -137.44 | -95.37 | 183.72 |
| Basic Average Shares | - | 284.59 | 293.09 | 300.84 | 291.08 |
| Diluted Average Shares | - | 284.59 | 293.09 | 300.84 | 293.77 |
| Reconciled Depreciation | - | 11.50 | 12.14 | 19.42 | 25.86 |
| Reconciled Cost Of Revenue | - | 95.77 | 103.37 | 113.33 | 126.14 |
| Total Unusual Items | - | 0 | 0 | -9.66 | -0.40 |
| Total Unusual Items Excluding Goodwill | - | 0 | 0 | -9.66 | -0.40 |
| Preferred Stock Dividends | 2,646.66 | - | - | - | - |
| Special Income Charges | - | 0 | 0 | -9.66 | -0.40 |
| Restructuring And Mergern Acquisition | - | 0 | 0 | 9.66 | 0.40 |
| General And Administrative Expense | - | 156.85 | 167.70 | 180.63 | 141.09 |
| Other Gand A | - | 156.85 | 167.70 | 180.63 | 141.09 |
| Total Other Finance Cost | - | -12.58 | - | - | - |
| Selling And Marketing Expense | - | 343.21 | 357.78 | 390.82 | 394.75 |
| Otherunder Preferred Stock Dividend | 2,646.66 | 0 | 0 | - | - |
Technology sector peers, ranked by market cap
| Company | Ticker | Market Cap | P/E | P/B | ROE | EV/EBITDA |
|---|---|---|---|---|---|---|
| Freshworks Inc.this co. | FRSH | $2.7B | 14.43 | 2.57 | 17.8% | 53.81 |
| Vistance Networks, Inc. | VISN | $2.8B | 1.23 | -2.79 | -227.4% | 30.18 |
| Workiva Inc. | WK | $2.8B | -105.19 | -506.37 | 481.4% | 2375.17 |
| StoneCo Ltd. | STNE | $2.6B | 1.13 | 0.24 | 21.1% | 2.17 |
| Braze, Inc. | BRZE | $2.6B | -19.85 | 4.18 |
| - |
| - |
| - |
| - |
| - |
| -21.0% |
| -20.45 |
| Quantum Computing Inc. | QUBT | $2.5B | -135.15 | 1.58 | -1.2% | -130.81 |
| Agilysys, Inc. | AGYS | $2.5B | 64.93 | 7.71 | 11.9% | 40.93 |
| PagSeguro Digital Ltd. | PAGS | $2.5B | 1.16 | 0.17 | 14.5% | 5.00 |
| PDF Solutions, Inc. | PDFS | $2.4B | -3688.94 | 8.71 | -0.2% | 129.30 |
| Peer Median | - | -9.36 | 0.91 | 5.8% | 17.59 | |
Historically, Nov has averaged the highest return (+7.3%); Feb the lowest (-13.4%).
| Year | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | -12.0%Negative MonthJan 2026: -12.00% | -27.5%Negative MonthFeb 2026: -27.46% | +2.7%Positive MonthMar 2026: +2.69% | +1.6%Neutral MonthApr 2026: +1.62% | +19.0%Positive MonthMay 2026: +19.00% | +4.2%Positive MonthJun 2026: +4.22% | +12.2%Positive MonthJul 2026: +12.20% | +15.1%*Positive MonthAug 2026: +15.10% | — | — | — | — |
| 2025 | +15.0%Positive MonthJan 2025: +15.03% | -8.3%Negative MonthFeb 2025: -8.28% | -17.3%Negative MonthMar 2025: -17.29% | +4.7%Positive MonthApr 2025: +4.68% | +3.4%Positive MonthMay 2025: +3.39% | -2.4%Negative MonthJun 2025: -2.36% | -12.9%Negative MonthJul 2025: -12.88% | +3.7%Positive MonthAug 2025: +3.70% | -12.6%Negative MonthSep 2025: -12.62% | -5.7%Negative MonthOct 2025: -5.69% | +9.4%Positive MonthNov 2025: +9.37% | +0.9%Neutral MonthDec 2025: +0.91% |
| 2024 | -5.5%Negative MonthJan 2024: -5.49% | -7.9%Negative MonthFeb 2024: -7.93% | -10.9%Negative MonthMar 2024: -10.91% | -2.0%Neutral MonthApr 2024: -1.98% | -27.8%Negative MonthMay 2024: -27.84% | -1.5%Neutral MonthJun 2024: -1.48% | -1.5%Neutral MonthJul 2024: -1.50% | -6.6%Negative MonthAug 2024: -6.56% | -1.7%Neutral MonthSep 2024: -1.71% | +1.9%Neutral MonthOct 2024: +1.92% | +36.7%Positive MonthNov 2024: +36.67% | +1.1%Neutral MonthDec 2024: +1.13% |
| 2023 | +10.0%Positive MonthJan 2023: +9.99% | -7.7%Negative MonthFeb 2023: -7.66% | +2.8%Positive MonthMar 2023: +2.81% | -13.0%Negative MonthApr 2023: -13.02% | +18.0%Positive MonthMay 2023: +17.96% | +11.5%Positive MonthJun 2023: +11.55% | +6.1%Positive MonthJul 2023: +6.14% | +17.2%Positive MonthAug 2023: +17.20% | -8.9%Negative MonthSep 2023: -8.92% | -9.9%Negative MonthOct 2023: -9.94% | +11.6%Positive MonthNov 2023: +11.59% | +17.3%Positive MonthDec 2023: +17.33% |
| 2022 | -17.2%Negative MonthJan 2022: -17.17% | -15.8%Negative MonthFeb 2022: -15.77% | -2.2%Negative MonthMar 2022: -2.18% | +1.4%Neutral MonthApr 2022: +1.40% | -13.3%Negative MonthMay 2022: -13.26% | -16.6%Negative MonthJun 2022: -16.56% | -0.3%Neutral MonthJul 2022: -0.30% | +3.8%Positive MonthAug 2022: +3.81% | -4.7%Negative MonthSep 2022: -4.70% | +4.8%Positive MonthOct 2022: +4.78% | +8.8%Positive MonthNov 2022: +8.76% | -0.5%Neutral MonthDec 2022: -0.47% |
| 2021 | — | — | — | — | — | — | — | — | — | +17.7%Positive MonthOct 2021: +17.71% | -29.9%Negative MonthNov 2021: -29.91% | -25.4%Negative MonthDec 2021: -25.44% |
| Avg±SD |
Each cell is the percentage change in closing price from the end of the prior month to the end of this month. The bottom row shows the average return for that calendar month across the selected years, plus or minus one standard deviation — the range that historically contained roughly two-thirds of outcomes. Past monthly patterns are not a forecast of future returns.
This aggregates every month by calendar position — all Januaries together, all Februaries together, and so on — to show whether a given month has leaned positive or negative historically. ‘Simple’ counts each month as +1 or −1. ‘Weighted’ gives larger moves more influence: +2 above +10%, −2 below −10%. With only 6 years of history for this asset, each month’s score reflects a small number of observations — read it as a historical tendency, not a reliable seasonal pattern.
This tracks a running tally across the asset’s full price history: each month adds or subtracts based on whether it was positive or negative. A rising line means more positive months than negative so far; a flattening or falling line means recent months have leaned negative. This measures historical month-to-month consistency, not expected future performance.
Year-to-date return is calculated by dividing each day’s closing price by the price on January 1st of that year (or the asset’s first available price if it began trading mid-year). The custom average line shows the mean YTD return at each calendar day across the selected years. The standard deviation band shows the range within which returns have historically fallen — at 1 SD, roughly two-thirds of years; at 2 SD, roughly 95%. Past year-to-date patterns do not predict future returns. The average and standard deviation band are computed from the year set chosen in “Average from”, which is independent of which year lines are displayed. The current in-progress year is excluded from these calculations, since a partial year is not comparable to complete ones. Election-cycle groupings follow the US presidential calendar and are offered only for US and crypto assets.
