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PagerDuty, Inc. engages in the operation of a digital operations management platform in the United States and internationally. The company collects data and digital signals from virtually any software-enabled system or device and leverages artificial intelligence and powerful machine learning to correlate, process, predict, and remediate incident. Its platform includes PagerDuty Incident Management that provides a real-time view status of a digital service; AIOps that applies machine learning to correlate and automate the identification of incidents from billions of events; automation offers centralized design time and run time environment for orchestrating automated workflows; customer service operations, which is offered to orchestrate, automate, and scale responses to customer issues; and artificial intelligence offers generative AI capabilities for the PagerDuty operations cloud platform . The company serves various industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. PagerDuty, Inc. was founded in 2009 and is headquartered in San Francisco, California.
5-year financial trends. Figures in USD millions.
Latest fiscal year: 2026
Year-by-year revenue, profitability, and cash flow (USD millions, last 10 years)
| Year | Revenue | EBITDA | Net Profit | FCF | ROE | Rev Growth 1Y | NP Growth 1Y |
|---|---|---|---|---|---|---|---|
| 2026 | $493M | $40M | $173M | $103M | 68.4% | 5.4% | -505.7% |
| 2025 | $467M | $-15M | $-43M | $108M | -32.9% | 8.5% | -43.2% |
| 2024 | $431M | $-53M | $-75M | $64M | -43.8% | 16.2% | -41.5% |
| 2023 | $371M | $-109M | $-128M | $9M | -53.3% | - | - |
| 2022 | - | - | - |
Income statement, balance sheet, and cash flow as reported
Consolidated Figures in USD Millions.
| Metric | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|
| Total Revenue | - | 370.79 | 430.70 | 467.50 | 492.55 |
| Operating Revenue | - | 370.79 | 430.70 | 467.50 | 492.55 |
| Cost Of Revenue | - | 70.43 | 77.83 | 79.67 | 74.14 |
| Gross Profit | - | 300.36 | 352.87 | 387.83 | 418.40 |
| Operating Expense | - | 429.74 | 449.11 | 447.61 | 412.56 |
| Research And Development | - | 134.88 | 139.77 | 141.49 | 126.94 |
| Selling General And Administration | - | 294.86 | 309.34 | 306.12 | 285.63 |
| Total Expenses | - | 500.17 | 526.95 | 527.27 | 486.71 |
| Operating Income | - | -129.38 | -96.25 | -59.77 | 5.84 |
| Total Operating Income As Reported | - | -129.38 | -96.25 | -59.77 | 5.84 |
| EBITDA | - | -109.04 | -52.80 | -14.52 | 39.62 |
| Normalized EBITDA | - | -109.04 | -56.50 | -14.52 | 39.62 |
| EBIT | - | -126.47 | -72.96 | -35.12 | 26.50 |
| Interest Income | - | 5.38 | 22.10 | 27.49 | 22.69 |
| Interest Expense | - | 3.59 | 4.42 | 6.63 | 6.34 |
| Net Interest Income | - | -0.05 | 15.60 | 18.23 | 13.84 |
| Other Non Operating Income Expenses | - | -0.64 | -0.43 | -0.22 | 0.49 |
| Other Income Expense | - | -0.64 | 3.27 | -0.22 | 0.49 |
| Interest Income Non Operating | - | 5.38 | 22.10 | 27.49 | 22.69 |
| Interest Expense Non Operating | - | 3.59 | 4.42 | 6.63 | 6.34 |
| Net Non Operating Interest Income Expense | - | -0.05 | 15.60 | 18.23 | 13.84 |
| Pretax Income | - | -130.06 | -77.38 | -41.75 | 20.16 |
| Tax Provision | - | -0.84 | -0.01 | 1.78 | -152.54 |
| Tax Rate For Calcs | - | 0 | 0 | 0 | 0 |
| Tax Effect Of Unusual Items | - | 0 | 0 | 0 | 0 |
| Net Income Continuous Operations | - | -129.22 | -77.37 | -43.54 | 172.71 |
| Net Income From Continuing And Discontinued Operation | - | -128.42 | -75.19 | -42.74 | 173.37 |
| Net Income From Continuing Operation Net Minority Interest | - | -128.42 | -75.19 | -42.74 | 173.37 |
| Net Income | - | -128.42 | -75.19 | -42.74 | 173.37 |
| Net Income Common Stockholders | - | -128.42 | -81.76 | -54.46 | 173.85 |
| Net Income Including Noncontrolling Interests | - | -129.22 | -77.37 | -43.54 | 172.71 |
| Normalized Income | - | -128.42 | -78.89 | -42.74 | 173.37 |
| Diluted NI Availto Com Stockholders | - | -128.42 | -81.76 | -54.46 | 173.85 |
| Basic Average Shares | - | 88.72 | 92.34 | 92 | 91.21 |
| Diluted Average Shares | - | 88.72 | 92.34 | 92 | 93 |
| Reconciled Depreciation | - | 17.43 | 20.15 | 20.60 | 13.12 |
| Reconciled Cost Of Revenue | - | 70.43 | 77.83 | 79.67 | 74.14 |
| Total Unusual Items | - | 0 | 3.70 | 0 | 0 |
| Total Unusual Items Excluding Goodwill | - | 0 | 3.70 | 0 | 0 |
| Minority Interests | - | 0.80 | 2.18 | 0.80 | 0.66 |
| Special Income Charges | - | 0 | 3.70 | 0 | 0 |
| Other Special Charges | - | - | -3.70 | - | - |
| General And Administrative Expense | - | 99.24 | 112.58 | 104.30 | 101.59 |
| Other Gand A | - | 99.24 | 112.58 | 104.30 | 101.59 |
| Total Other Finance Cost | - | 1.84 | 2.08 | 2.63 | 2.52 |
| Selling And Marketing Expense | - | 195.62 | 196.77 | 201.82 | 184.04 |
| Otherunder Preferred Stock Dividend | - | 0 | 6.57 | 11.72 | -0.48 |
Technology sector peers, ranked by market cap
| Company | Ticker | Market Cap | P/E | P/B | ROE | EV/EBITDA |
|---|---|---|---|---|---|---|
| PagerDuty, Inc.this co. | PD | $733M | 4.21↓ discount | 2.89 | 68.6% | 17.07 |
| Ibotta, Inc. | IBTA | $764M | 213.61 | 2.65 | 1.2% | 80.56 |
| Red Violet, Inc. | RDVT | $763M | 58.01 | 7.56 | 13.0% | 30.34 |
| Sabre Corporation | SABR | $731M | 1.39 | -0.70 | -49.9% | 13.78 |
| Daily Journal Corporation | DJCO | $728M | 6.49 | 1.86 |
| - |
| - |
| - |
| - |
| 28.7% |
| 4.81 |
| N-able, Inc. | NABL | $723M | - | 0.90 | -2.1% | 12.64 |
| Mitek Systems, Inc. | MITK | $719M | 81.70 | 2.99 | 3.7% | 18.48 |
| Frequency Electronics, Inc. | FEIM | $713M | 30.09 | 12.81 | 42.6% | 50.11 |
| NETGEAR, Inc. | NTGR | $691M | -38.55 | 1.39 | -3.6% | -29.25 |
| Peer Median | - | 30.09 | 2.26 | 2.5% | 16.13 | |