Loading…
PagerDuty, Inc. engages in the operation of a digital operations management platform in the United States and internationally. The company collects data and digital signals from virtually any software-enabled system or device and leverages artificial intelligence and powerful machine learning to correlate, process, predict, and remediate incident. Its platform includes PagerDuty Incident Management that provides a real-time view status of a digital service; AIOps that applies machine learning to correlate and automate the identification of incidents from billions of events; automation offers centralized design time and run time environment for orchestrating automated workflows; customer service operations, which is offered to orchestrate, automate, and scale responses to customer issues; and artificial intelligence offers generative AI capabilities for the PagerDuty operations cloud platform . The company serves various industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. PagerDuty, Inc. was founded in 2009 and is headquartered in San Francisco, California.
5-year financial trends. Figures in USD millions.
Latest fiscal year: 2026
Year-by-year revenue, profitability, and cash flow (USD millions, last 10 years)
| Year | Revenue | EBITDA | Net Profit | FCF | ROE | Rev Growth 1Y | NP Growth 1Y |
|---|---|---|---|---|---|---|---|
| 2026 | $493M | $40M | $173M | $103M | 64.1% | 5.4% | - |
| 2025 | $467M | $-15M | $-43M | $108M | -28.9% | 8.5% | - |
| 2024 | $431M | $-53M | $-75M | $64M | -42.0% | 16.2% | - |
| 2023 | $371M | $-109M | $-128M | $9M | -53.0% | - | - |
Income statement, balance sheet, and cash flow as reported
Consolidated Figures in USD Millions.
| Metric | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|
| Total Revenue | 370.79 | 430.70 | 467.50 | 492.55 |
| Cost Of Revenue | 70.43 | 77.83 | 79.67 | 74.14 |
| Gross Profit | 300.36 | 352.87 | 387.83 | 418.40 |
| Operating Expense | 429.74 | 449.11 | 447.61 | 412.56 |
| Operating Income | -129.38 | -96.25 | -59.77 | 5.84 |
| EBITDA | -109.04 | -52.80 | -14.52 | 39.62 |
| EBIT | -126.47 | -72.96 | -35.12 | 26.50 |
| Pretax Income | -130.06 | -77.38 | -41.75 | 20.16 |
| Tax Provision | -0.84 | -0.01 | 1.78 | -152.54 |
| Net Income | -128.42 | -75.19 | -42.73 | 173.37 |
| Net Income Common Stockholders | -128.42 | -81.76 | -54.46 | 173.85 |
| Total Expenses | 500.17 | 526.95 | 527.27 | 486.71 |
| Interest Expense | 3.59 | 4.42 | 6.63 | 6.34 |
| Interest Income | 5.38 | 22.10 | 27.49 | 22.69 |
| Research And Development | 134.88 | 139.77 | 141.49 | 126.94 |
| Selling General And Administration | 294.86 | 309.34 | 306.12 | 285.63 |
| Normalized EBITDA | -109.04 | -56.50 | -14.52 | 39.62 |
| Normalized Income | -128.42 | -78.89 | -42.73 | 173.37 |
| Basic EPS | -1.45 | -0.89 | -0.59 | 1.91 |
| Diluted EPS | -1.45 | -0.89 | -0.59 | 1.87 |
| Tax Effect Of Unusual Items | 0 | 0 | 0 | 0 |
| Tax Rate For Calcs | 0.01 | 0 | 0.21 | 0.40 |
| Total Unusual Items | 0 | 3.70 | 0 | 0 |
| Total Unusual Items Excluding Goodwill | 0 | 3.70 | 0 | 0 |
| Net Income From Continuing Operation Net Minority Interest | -128.42 | -75.19 | -42.73 | 173.37 |
| Reconciled Depreciation | 17.43 | 20.15 | 20.60 | 13.12 |
| Reconciled Cost Of Revenue | 70.43 | 77.83 | 79.67 | 74.14 |
| Net Interest Income | -0.05 | 15.60 | 18.23 | 13.84 |
| Net Income From Continuing And Discontinued Operation | -128.42 | -75.19 | -42.73 | 173.37 |
| Total Operating Income As Reported | -129.38 | -96.25 | -59.77 | 5.84 |
| Diluted Average Shares | 88.72 | 92.34 | 92 | 93 |
| Basic Average Shares | 88.72 | 92.34 | 92 | 91.21 |
| Diluted NI Availto Com Stockholders | -128.42 | -81.76 | -54.46 | 173.85 |
| Otherunder Preferred Stock Dividend | 0 | 6.57 | 11.72 | -0.48 |
| Minority Interests | 0.80 | 2.18 | 0.80 | 0.66 |
| Net Income Including Noncontrolling Interests | -129.22 | -77.37 | -43.54 | 172.71 |
| Net Income Continuous Operations | -129.22 | -77.37 | -43.54 | 172.71 |
| Other Income Expense | -0.64 | 3.27 | -0.21 | 0.49 |
| Other Non Operating Income Expenses | -0.64 | -0.43 | -0.21 | 0.49 |
| Special Income Charges | 0 | 3.70 | 0 | 0 |
| Other Special Charges | 0 | -3.70 | 0 | 0 |
| Net Non Operating Interest Income Expense | -0.05 | 15.60 | 18.23 | 13.84 |
| Total Other Finance Cost | 1.84 | 2.08 | 2.63 | 2.52 |
| Interest Expense Non Operating | 3.59 | 4.42 | 6.63 | 6.34 |
| Interest Income Non Operating | 5.38 | 22.10 | 27.49 | 22.69 |
| Selling And Marketing Expense | 195.62 | 196.77 | 201.82 | 184.04 |
| General And Administrative Expense | 99.24 | 112.58 | 104.30 | 101.59 |
| Other Gand A | 99.24 | 112.58 | 104.30 | 101.59 |
| Operating Revenue | 370.79 | 430.70 | 467.50 | 492.55 |
Technology sector peers, ranked by market cap
| Company | Ticker | Market Cap | P/E | P/B | ROE | EV/EBITDA |
|---|---|---|---|---|---|---|
| PagerDuty, Inc.this co. | PD | $563M | 3.56↓ discount | 2.22 | 64.1% | 25.57 |
| VTEX | VTEX | $656M | 35.00 | 2.85 | 8.6% | 22.32 |
| Mitek Systems, Inc. | MITK | $617M | 38.89 | 2.64 | 3.7% | 14.70 |
| WhiteFiber, Inc. | WYFI | $584M | - | 1.21 | -5.1% | -66.69 |
| PAR Technology Corporation | PAR | $551M | - | 0.66 |
| -10.2% |
| -21.78 |
| Mesa Laboratories, Inc. | MLAB | $529M | 147.32 | 2.83 | -1.2% | 15.82 |
| Grid Dynamics Holdings, Inc. | GDYN | $502M | 50.50 | 0.90 | 1.8% | 7.03 |
| International Money Express, Inc. | IMXI | $480M | 14.74 | 2.94 | 20.3% | 5.96 |
| Frequency Electronics, Inc. | FEIM | $464M | 64.62 | 7.70 | 42.6% | 54.74 |
| Peer Median | - | 44.69 | 2.74 | 2.7% | 10.87 | |