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RingCentral, Inc., an agentic voice AIΒpowered cloud business communication services provider, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. The company's products include RingEX, a AI-powered unified communications as a service platform for collaboration across voice, messaging, and video; RingCentral Contact Center, a contact center solution that delivers AI-powered omni-channel and workforce engagement solutions; RingCentral Customer Engagement Bundle, a comprehensive solution that includes phone, messaging, and SMS for businesses; and RingCX, a contact center as a service solution for AI-powered customer engagement with CRM integrations. It also offers artificial intelligence (AI) solutions, such as AI Receptionist, a voice AI agent that automates and handles inbound communication; AI Virtual Assistant, which provides real time call and meeting summaries, capturing key points, open questions and action items; AI-based Quality Management, an automated conversation evaluation platform to identify compliance risks, coaching opportunities, and performance insights; AI Agent Assist, a real-time AI guidance for agents; AI Supervisor Assist, a real-time AI insights and recommendations for supervisors; and RingCentral Events, a virtual and hybrid events platform for multi-session conferences, branded experiences, registration, and attendee networking with AI-powered engagement tools. It serves a range of industries, including healthcare, financial and professional services, retail, state and local government, education, legal services, real estate, technology, insurance, construction and hospitality, and others. The company sells its products to enterprise customers, and small and medium-sized businesses through resellers and distributors, partners, and global service providers. RingCentral, Inc. was incorporated in 1999 and is headquartered in Belmont, California.
5-year financial trends. Figures in USD millions.
Latest fiscal year: 2025
Year-by-year revenue, profitability, and cash flow (USD millions, last 10 years)
| Year | Revenue | EBITDA | Net Profit | FCF | ROE | Rev Growth 1Y | NP Growth 1Y |
|---|---|---|---|---|---|---|---|
| 2025 | $2.5B | $339M | $43M | $530M | -7.4% | 4.8% | -174.4% |
| 2024 | $2.4B | $240M | $-58M | $400M | 10.6% | 9.0% | -64.7% |
| 2023 | $2.2B | $113M | $-165M | $324M | 32.9% | 10.8% | -81.2% |
| 2022 | $2.0B | $-623M | $-879M | $101M | 182.1% | - | - |
| 2021 | - | - |
Income statement, balance sheet, and cash flow as reported
Consolidated Figures in USD Millions.
| Metric | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Total Revenue | - | 1,988.33 | 2,202.43 | 2,400.40 | 2,515.14 |
| Operating Revenue | - | 1,887.76 | 2,100.33 | 2,297.19 | 2,426.88 |
| Cost Of Revenue | - | 641.73 | 664.29 | 705.51 | 723.23 |
| Gross Profit | - | 1,346.60 | 1,538.14 | 1,694.89 | 1,791.91 |
| Operating Expense | - | 1,712.38 | 1,736.95 | 1,692.22 | 1,671.36 |
| Research And Development | - | 362.26 | 335.85 | 329.32 | 316.99 |
| Selling General And Administration | - | 1,350.13 | 1,401.10 | 1,362.90 | 1,354.36 |
| Total Expenses | - | 2,354.12 | 2,401.24 | 2,397.72 | 2,394.59 |
| Operating Income | - | -365.79 | -198.81 | 2.67 | 120.55 |
| Total Operating Income As Reported | - | -649.48 | -198.81 | 2.67 | 120.55 |
| EBITDA | - | -622.68 | 113.09 | 240.38 | 339.12 |
| Normalized EBITDA | - | -339 | 113.09 | 240.38 | 339.12 |
| EBIT | - | -869.25 | -120.85 | 17.77 | 116.52 |
| Interest Expense | - | 4.81 | 36 | 65 | 60.28 |
| Net Interest Income | - | -4.81 | -36 | -65 | -60.28 |
| Other Non Operating Income Expenses | - | -219.77 | 77.96 | 15.10 | -4.04 |
| Other Income Expense | - | -503.46 | 77.96 | 15.10 | -4.04 |
| Interest Expense Non Operating | - | 4.81 | 36 | 65 | 60.28 |
| Net Non Operating Interest Income Expense | - | -4.81 | -36 | -65 | -60.28 |
| Pretax Income | - | -874.05 | -156.84 | -47.22 | 56.24 |
| Tax Provision | - | 5.11 | 8.40 | 11.06 | 12.85 |
| Tax Rate For Calcs | - | 0 | 0 | 0 | 0 |
| Tax Effect Of Unusual Items | - | -59.57 | 0 | 0 | 0 |
| Net Income Continuous Operations | - | -879.17 | -165.24 | -58.29 | 43.39 |
| Net Income From Continuing And Discontinued Operation | - | -879.17 | -165.24 | -58.29 | 43.39 |
| Net Income From Continuing Operation Net Minority Interest | - | -879.17 | -165.24 | -58.29 | 43.39 |
| Net Income | - | -879.17 | -165.24 | -58.29 | 43.39 |
| Net Income Common Stockholders | - | -879.17 | -165.24 | -58.29 | 43.39 |
| Net Income Including Noncontrolling Interests | - | -879.17 | -165.24 | -58.29 | 43.39 |
| Normalized Income | - | -655.05 | -165.24 | -58.29 | 43.39 |
| Diluted NI Availto Com Stockholders | - | -879.17 | -165.24 | -58.29 | 43.39 |
| Basic Average Shares | - | 95.24 | 94.91 | 92.11 | 89.48 |
| Diluted Average Shares | - | 95.24 | 94.91 | 92.11 | 91.21 |
| Reconciled Depreciation | - | 246.56 | 233.94 | 222.61 | 222.60 |
| Reconciled Cost Of Revenue | - | 641.73 | 664.29 | 705.51 | 723.23 |
| Total Unusual Items | 0 | -283.69 | 0 | 0 | - |
| Total Unusual Items Excluding Goodwill | 0 | -283.69 | 0 | 0 | - |
| Special Income Charges | 0 | -283.69 | 0 | 0 | - |
| Write Off | 0 | 283.69 | 0 | 0 | - |
| General And Administrative Expense | - | 292.90 | 333.05 | 266.45 | 258.42 |
| Other Gand A | - | 292.90 | 333.05 | 266.45 | 258.42 |
| Selling And Marketing Expense | - | 1,057.23 | 1,068.05 | 1,096.45 | 1,095.95 |
Technology sector peers, ranked by market cap
| Company | Ticker | Market Cap | P/E | P/B | ROE | EV/EBITDA |
|---|---|---|---|---|---|---|
| RingCentral, Inc.this co. | RNG | $3.7B | 85.09β premium | -6.28 | -7.4% | 14.30 |
| Life360, Inc. | LIF | $3.9B | 25.68 | 7.07 | 27.5% | 112.98 |
| Extreme Networks, Inc. | EXTR | $3.9B | - | 59.05 | -11.4% | 98.02 |
| Badger Meter, Inc. | BMI | $3.7B | 26.37 | 5.24 | 19.9% | 16.10 |
| Box, Inc. | BOX | $3.7B | 32.14 |
| - |
| - |
| - |
| - |
| - |
| -12.39 |
| -38.6% |
| 27.13 |
| Itron, Inc. | ITRI | $3.6B | 11.94 | 2.09 | 17.5% | 9.27 |
| Insight Enterprises, Inc. | NSIT | $3.6B | 22.81 | 2.18 | 9.5% | 11.55 |
| Adeia Inc. | ADEA | $3.6B | 32.13 | 7.43 | 23.1% | 16.36 |
| Sunrun Inc. | RUN | $3.5B | 7.86 | 1.13 | 14.4% | 32.03 |
| Peer Median | - | 25.68 | 3.71 | 16.0% | 21.74 | |